Purchase, Returns & Refund Policy

Purchases

All prices are quoted in New Zealand Dollars (NZD) and processed securely. We are committed to data security and use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.
Please note that product images on the website are intended for illustrative purposes only and may not be exact representations of the items in stock. Please also be aware that product data, images, description and dates may be subject to change at any time without notice.

Cancellations/Returns/Refunds

  • If you wish to change or cancel your order, you must contact us as soon as possible. Refunds and product amendments must take place before the products are picked up or shipped.
  • If you have received your order and are unhappy with any of the products, we will refund the cost of products or exchange the products provided that you inform us at the time of pickup or delivery. However, we will only reimburse the cost of pickup or delivery if the products were damaged or defective or sold in error.
  • Any products must be returned to us in good condition and in the original packaging. All refunds will be paid within 15 days of the products being returned.